Pricing
Priced by what you track, not how many people read it.
Every plan includes unlimited team members. Pick the one that matches your sources, how quickly you need to hear about spikes, and how many products you run.
See your themes
For teams getting their first clear view of what customers keep raising.
- Core sources: reviews, tickets and surveys
- Up to 3 connected sources
- Automatic theme clustering
- Sentiment score per theme
- Weekly theme digest by email
- CSV export
Act on them early
For teams that need to hear about spikes the same day and share a live board.
- All source types, including social and chat
- Up to 10 connected sources
- Real-time spike and sentiment alerts
- Full live theme dashboards
- Merge, split, rename and pin themes
- CSV, PDF and API access
Run it across brands
For companies tracking several products, brands or regions with one taxonomy.
- Multiple products and brands
- Custom theme taxonomy
- Unlimited connected sources
- Per-brand alert routing
- Extended data retention
- Priority support
Prices in USD, billed monthly. Save with annual billing. No card needed to get started.
Compare plans
Side by side.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Price per month | $99 | $149 | $299 |
| Sources covered | Reviews, tickets, surveys | All source types | All source types |
| Connected sources | Up to 3 | Up to 10 | Unlimited |
| Alert speed | Weekly digest | Real-time | Real-time |
| Products or brands tracked | 1 | 1 | Multiple |
| Theme editing | Rename | Merge, split, rename, pin | Custom taxonomy |
| Dashboards | Digest view | Full live dashboards | Full, per brand |
| Exports | CSV | CSV, PDF, API | CSV, PDF, API |
| Data retention | 12 months | 24 months | Custom |
| Support | Email, priority queue | Priority, named contact | |
| Real-time alerts | |||
| Per-brand alert routing |
Questions
Pricing FAQ
What counts as a source?
One connected account or feed, such as a help desk workspace, a single app store listing, a survey project or a scheduled CSV upload. Each is counted once, however much feedback it sends.
Is there a limit on feedback volume?
Plans are sized around typical monthly volumes. If you regularly go well beyond them, we will talk with you about the right fit before anything changes on your account.
Can we customise the themes?
Yes. Every plan can rename themes. Growth adds merge, split and pin. Enterprise adds a custom taxonomy, so every brand reports on the same structure you define.
How long is feedback kept?
Starter keeps feedback and theme history for 12 months, Growth for 24 months, and Enterprise retention is agreed to fit your policy. You can delete a source and its data at any time.
Can we change plans later?
Yes. Moving up takes effect straight away and your themes and history come with you. Moving down applies from the next billing period.
Do you offer annual billing?
Yes, on every plan. Talk to us for annual terms or for more than the included products and brands.
Start with one source. Grow from there.
Connect your first source and see this week's themes resolve out of the noise.