Product Management
Roadmaps built on what customers say, not who argues loudest.
Every planning cycle has more candidates than capacity. Tellusglint puts the voice of every customer in the room, ranked and quantified, so the debate starts from evidence.
The planning problem
Internal opinion is loud. Customer volume is quiet.
The last big customer call, the executive's pet feature, the ticket someone forwarded. They all feel urgent, and none of them tell you how common a problem is.
Rank by evidence
See every candidate theme with its mention count, sentiment and direction. The top of the list is what the most customers care about most.
Bring the quotes
Every theme carries the verbatim comments behind it. Drop real customer words straight into a spec or planning doc.
Prove the fix worked
Compare a theme before and after a release. If mentions fall and sentiment rises, you shipped the right thing.
Planning view
A shortlist that writes itself.
Filter to product-related themes, sort by a blend of volume and negative sentiment, and you have a ranked list of candidate work before the planning meeting starts.
- Filter by plan, region or customer segment to see who is asking
- Separate feature requests from bugs and friction automatically
- Share a read-only board with engineering and design
Where it fits
Across the product cycle.
Discovery
Spot recurring pain before anyone files a formal request.
Prioritisation
Rank candidates by how many customers raise them and how strongly.
Launch
Watch new themes form in the first days after a release.
Review
Measure whether the theme you targeted actually went quiet.
Working alongside a customer experience team? They see the same themes from the service side. See Customer Experience
Walk into planning with the numbers.
Connect your first source and see this week's themes resolve out of the noise.